Remote Notifications

In this page you'll learn how notifications are handled in your app and what are all the options at your disposal to create a great messaging experience for your users.

Requesting Permission

Since Android 13, the notification permission is not granted by default and should be requested. We recommended targeting Android 13 to have more control over the request.

When running Android 13 and targeting Android 12 or lower, users will be prompted for the permission when the notification channel is created. Typically, when the application starts.

Although permission requests must follow a recommended standard, controlling the overall experience is something unique to each application. However, you can use the following code as inspiration for your implementation.

import { checkNotifications, requestNotifications } from 'react-native-permissions';

async function onEnableRemoteNotificationsClicked() {
  try {
    const granted = await ensureNotificationsPermission();
    if (!granted) return;

    // You can enable remote notifications
    await NotificarePush.enableRemoteNotifications();
  } catch (e) {
    // TODO: Handle error
  }
}

async function ensureNotificationsPermission(): Promise<boolean> {
  let result = await checkNotifications();
  if (result.status === 'granted') return true;

  result = await requestNotifications(['alert', 'badge', 'sound']);
  return result.status === 'granted';
}

The snippet above uses the react-native-permissions plugin to handle the bridge into native permissions. You can use any other plugin or implement the bridge yourself. The focus of the snippet is guiding you on the necessary permissions and recommended upgrade path.

Enabling Notifications

In order to enable the device to receive notifications, all that you need to do is invoke a single method.

await NotificarePush.enableRemoteNotifications();

Typically, the step above is done during some form of user onboarding. When the user already went through that flow, we automatically enable notifications when Notificare launches.

You can also check whether the user enrolled on remote notifications.

await NotificarePush.hasRemoteNotificationsEnabled();

Additionally, you can check if the user has disabled notifications in the System Settings.

await NotificarePush.allowedUI();

Disabling remote notifications

Disabling remote notifications can be achieved in the same fashion as enabling them.

await NotificarePush.disableRemoteNotifications();

When this method is called, we will automatically register your device to never receive remote notifications, although you will still maintain the same user profile, inbox messages and enjoy all the other services your plan supports. You can at anytime request a re-register for push notifications if you wish to.

Receiving Notifications

Before you can start receiving push notifications, you will need to set up the native counterparts of your app.

<activity android:name=".MainActivity" android:launchMode="singleTask">
  <intent-filter>
    <action android:name="re.notifica.intent.action.RemoteMessageOpened" />

    <category android:name="android.intent.category.DEFAULT" />
  </intent-filter>
</activity>

Authorization options

Our SDK allows you to define which notification's authorization options you would like to request from your user. This is an optional step, if not defined we will register UNAuthorizationOptions.alert, UNAuthorizationOptions.badge and UNAuthorizationOptions.sound by default. To define authorization options you can use the code below and customise as needed:

const availableOptions = [
  'alert',
  'badge',
  'sound',
  'carPlay',
  'providesAppNotificationSettings',
  'provisional',
  'criticalAlert',
  'announcement',
];

await NotificarePush.setAuthorizationOptions(availableOptions);

Also note that if you implement the UNAuthorizationOptions.providesAppNotificationSettings option, notifications from your app will display a button in both the Instant Tuning menu and Notification Settings. The purpose of that button is to provide users a shortcut to your app settings where they can fine-tune which kind of notifications they would like to receive. Implementing such settings views is highly recommended as it could be the reason between allowing your app to keep display notifications or being mute completely. If you do implement this option it is mandatory that you implement the following event:

NotificarePush.onShouldOpenNotificationSettings((notification) => {
  // Deep link to your settings view.
});

This will give you the opportunity to present your users with the in-app settings view where you should allow them to customize what kind of notifications they should receive. If the user clicked the button from a specific notification, you will receive that object too. When it comes from the Notification Settings, that object will be nil.

To know more about authorization options, please take a look at the native documentation.

Presentation options

Optionally, you can enable presentation options when your app is in the foreground. This will allow you to show a small banner on the top of your app, play a sound or badge your app, whenever a notification arrives, and your app is being used. By default, our library will set this to UNNotificationPresentationOptions = [], but you can change this behaviour to match your needs:

const availableOptions = [
  'alert',
  'badge',
  'sound',
  'banner',
  'list',
];

await NotificarePush.setPresentationOptions(availableOptions);

To know more about presentation options, please take a look at the native documentation.

Category options

If you are using Rich Push Templates you can define category options. These options can define how your notifications and actions will behave. To define category options you can use the code below and customise as needed:

const availableOptions = [
  'customDismissAction',
  'allowInCarPlay',
  'hiddenPreviewsShowTitle',
  'hiddenPreviewsShowSubtitle',
  'allowAnnouncement',
];

await NotificarePush.setCategoryOptions(availableOptions);

To know more about category options, please take a look at the native documentation.

Listening to Received Notifications

Once you're receiving notifications in your app, we can dive deeper and fully understand how they are handled. If you want to be notified incoming notifications, for example to add a badge to in your application, you can implement the following method.

NotificarePush.onNotificationInfoReceived((event) => {
  // more code ...
});

Presenting notifications

A notification can be opened by either tapping the actual notification or by tapping an action inside the notification. We will emit an event in each case.

NotificarePush.onNotificationOpened((notification) => {
  // more code ...
});

NotificarePush.onNotificationActionOpened((event) => {
  // more code ...
});

To handle the events above, you can take the managed approach and use our NotificarePushUI module which takes care of all the events and UI types as well as actions, or you can fully take over and present them however you prefer. However, be aware if you take the non-managed approach as you will have to deal with all aspects and types of presenting the notifications, including the events needed to show the user's engagement in our Dashboard.

For iOS, to handle all types of notifications, you need to make sure your app is declaring the following permissions in your app's Info.plist file:

This will make sure your app can request access to the device's camera or photo library whenever it is needed.

The code below illustrates how this works when using the managed approach.

NotificarePush.onNotificationOpened(async (notification) => {
  await NotificarePushUI.presentNotification(notification);
});

NotificarePush.onNotificationActionOpened(async (event) => {
  await NotificarePushUI.presentAction(event.notification, event.action);
});

Additionally, when using the managed approach, you can listen to Notification lifecycle events and perform any additional steps you may require. You can listen to the following events as needed.

NotificarePushUI.onNotificationWillPresent((notification) => {
  // more code ...
});

NotificarePushUI.onNotificationPresented((notification) => {
  // more code ...
});

NotificarePushUI.onNotificationFinishedPresenting((notification) => {
  // more code ...
});

NotificarePushUI.onNotificationFailedToPresent((notification) => {
  // more code ...
});

NotificarePushUI.onNotificationUrlClicked((event) => {
  // more code ...
});

NotificarePushUI.onActionWillExecute((event) => {
  // more code ...
});

NotificarePushUI.onActionExecuted((event) => {
  // more code ...
});

NotificarePushUI.onActionNotExecuted((event) => {
  // more code ...
});

NotificarePushUI.onActionFailedToExecute((event) => {
  // more code ...
});

NotificarePushUI.onCustomActionReceived((event) => {
  // more code ...
});

Deep Links

In modern apps, this is a great way of creating interactions between notifications, and your own app content, allowing you to send messages that can eventually drive the user to open content hidden deeper in your app.

You can take a look at the official React Native Linking guide for more information on the subject should you want to use the standard module. However, to ease the process, we included a simple Notificare.onUrlOpened event that requires minimal work.

To prepare your app to handle deep links is not complicated and will allow you to handle not only Deep Link notification types, but also any link made from a web page. In order to indicate your app that you will handle a custom URL scheme you simply have to configure the native part of your app to accept said URL schemes.

<activity android:name=".MainActivity">
  <intent-filter>
    <action android:name="android.intent.action.VIEW" />
    <category android:name="android.intent.category.DEFAULT" />
    <category android:name="android.intent.category.BROWSABLE" />
    <data android:scheme="com.example" />
  </intent-filter>
</activity>

<activity android:name=".MainActivity">
  <intent-filter>
    <action android:name="android.intent.action.VIEW" />
    <category android:name="android.intent.category.DEFAULT" />
    <category android:name="android.intent.category.BROWSABLE" />
    <data android:host="demo.ntc.re" android:scheme="https"/>
  </intent-filter>
</activity>

<queries>
  <intent>
    <action android:name="android.intent.action.VIEW" />
    <category android:name="android.intent.category.BROWSABLE" />
    <data android:scheme="https" />
  </intent>
  <intent>
    <action android:name="android.intent.action.VIEW" />
    <category android:name="android.intent.category.BROWSABLE" />
    <data android:scheme="http" />
  </intent>
</queries>

When the user taps on a deep link, your application will be executed and the Notificare.onUrlOpened event will be called.

Notificare.onUrlOpened((url) => {
  // process the deep link
});

Another common example where you will make use of deep links, would be to take proper action whenever users click in hypertext links in a Notificare's HTML or Web Page notification type. This is done by first declaring all the URL schemes that you want to handle.

<meta-data
  android:name="re.notifica.push.ui.notification_url_schemes"
  android:resource="@array/notification_url_schemes" />

<?xml version="1.0" encoding="utf-8"?>
<resources>
  <string-array name="notification_url_schemes">
    <item>com.example</item>
    <item>com.example2</item>
    <item>com.example3</item>
  </string-array>
</resources>

<plist version="1.0">
  <dict>
    <key>URL_SCHEMES</key>
    <array>
      <string>com.example</string>
      <string>com.example2</string>
      <string>com.example3</string>
    </array>
  </dict>
</plist>

Any click in an HTML or Web Page notification type, would be intercepted by our library and trigger the event NotificarePushUI.onNotificationUrlClicked.

Notification Service Extension

In iOS 10, Apple introduced a new extension that enables your apps to process notifications before they are displayed to the users. This can be used to provide users with rich content in the lock screen or simply change the content of your messages in the client side of things.

To make use of this new feature you need to add a new target to your application:

This will prompt you to the extensions window where you should pick the Notification Service Extension:

To complete adding the new target you must provide a product name and click finish:

This is going to add a new folder to your project with the new extension files.

With the package manager of your choice, add the NotificareNotificationServiceExtensionKit dependency to your app and proceed to implement it.

In your newly created implementation file, in the didReceive method, you must add the following in order to display whatever you end as the lock screen media of your messages:

override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) {
    NotificareNotificationServiceExtension.handleNotificationRequest(request) { result in
        switch result {
        case let .success(content):
            contentHandler(content)

        case let .failure(error):
            print("Failed to handle the notification request.\n\(error)")
            contentHandler(request.content)
        }
    }
}

Once your app implementation is complete you can send images via our dashboard by uploading an image in the Lock Screen Media field of the message composer or by using the property attachments of the notification payload of the REST API.

Notifications from Unknown Sources

In some apps it is possible you're also using other providers to send remote notifications, when that is the case Notificare will recognize an unknown notification and trigger an event that you can use to further handle that notification. To be notified whenever that happens, implement the following events.

NotificarePush.onUnknownNotificationReceived((notification) => {
  // more code ...
});

NotificarePush.onUnknownNotificationOpened((notification) => {
  // more code ...
});

NotificarePush.onUnknownNotificationActionOpened((data) => {
  // more code ...
});