Create SMS Template

In this area you'll learn how to create a SMS message template.

To access this area, expand the menu item Messages and click in Templates as follows:

In this page, expand the New Template menu and click in in SMS Template:

This will take you to a wizard divided in three different tabs, as shown below:

Some sections are optional and you will notice that they are marked as ready by default.

Setup

In the Setup tab, you will need to provide a name for your template. This will help you identify templates later on:

Content

To actually create the content your users will see when you send a SMS message, click in the Content tab. If you are using our inbox functionality, you may localize your content in multiple languages. For that toggle the switch Use localized content to start creating content in other languages:

Automatically a new tab called Default will appear, which will allow you to create the content that we will use as a fallback when the device that receives the message does not have a language provided by the localized content you create.

Make sure you create the default content before proceeding to add more languages, as other localized content must share the same message you use in the default content. When you are ready to add more languages, go ahead and click in the following button:

This will open a new window where you can select a language/region combination. Note that region is a property that is only available in SDK 2.0 or higher, so it's important your apps use this version if you would like to have use a language/region combination. If your apps do not support this version or you simply don't need to create content based on a language/region combination, you can leave the region option unselected.

Adding languages will eventually add new tabs to the message composer, as shown below. Make sure you localize all fields accordingly in each tab:

A SMS message should only have a message (please note that this field allows placeholders):

Options

In this tab, you can use the following option to ignore the messaging limit you've previously defined for your app:

This can be useful for time-sensitive messages or particularly important communication.

Delivery

Finally you can configure the throttle rate of a message by clicking in the Delivery tab:

If you wish to throttle the delivery of a message, you can toggle the option below:

This will allow you to specify the rate of how many messages we should send per second (min. 10/sec):

Once you are done composing your message, click in the Create Template button to actually save the template:

Keep reading our guides to learn how to edit a template.