Segmentation Rules

In this page you'll learn how to use the Segmentation Rules component throughout our dashboard. This component is used in different features to quickly define a list of rules which will be used to automatically add/remove users/devices from segments/tags when messages are opened, events are registered, etc.

Segmentation rules can also be useful if you want to create follow-up interactions by targeting groups of users or devices automatically categorized after a first interaction with a campaign, link or any other feature where segmentation rules are available.

You should start by adding rule by clicking in the Add One? button:

Which will add an entry as follows:

In each row, you'll need to select the type of rule and the segments or tags you want to use. You can also remove an entry by clicking in the button in the top right corner.

To provide a valid rule, you should first select the rule:

You can select from add/remove segments or add/remove tags. Depending on your selection, you will then need to provide either one or more segments:

Or one or more tags:

You can also use the following button:

To add more rules as follows:

There isn't a maximum number of rules you can add in this component.