Inbox functionality is available for all our clients, but not activated by default. It will allow you to build an in-app, device specific inbox. Apps with a built-in message inbox, enjoy higher conversions due to its nature of keeping messages around that can be opened as many times as users want.

Please note that this functionality is only available if you're using our 1.7.0 or higher libraries.

To access these pages, expand the Settings menu and click in Services like shown below:


Then you should click the Configure button in the Inbox box:

service box

Please note that before you finish successfully this setup, this service will show the Inactive sign. While inactive you will not be able to create any inbox messages.

To enable inbox functionalities in your app, you'll need to at least activate the following:

enable inbox

Optionally you can also enable the Auto-Badge feature. This feature is only available for iOS & tvOS and will enable your app to automatically display a badge with the number of unread messages on the top of your app icon. This number is also available in all other platforms when using our SDKs.

auto badge